Terms and Conditions

Effective Date: 17/10/2023

1. Acceptance of Terms and Conditions
   1. By using the services provided by Wooba.com.au (“Wooba” or “the Website”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Website.
   2. These Terms may be amended or updated from time to time. It is your responsibility to review these Terms periodically for changes. Your continued use of the Website after any modifications indicates your acceptance of the revised Terms.
2. Service Description
   1. Wooba.com.au is an online platform that connects users (“Users”) with water delivery service providers (“Providers”) for the purpose of booking water deliveries. Wooba does not provide water delivery services directly but facilitates the booking process between Users and Providers.
3. User Registration
   1. Users must create an account with Wooba to access certain features of the Website.
   2. Users are responsible for maintaining the confidentiality of their account information and passwords.
4. Booking and Payments
   1. Users can book water deliveries through the Website by providing relevant information, including delivery location, quantity, and preferred delivery time.
   2. Users agree to pay for the water deliveries based on the rates provided by the selected Provider.
   3. Payment processing is conducted through secure third-party payment processors. Wooba does not store or access Users’ payment information.
5. Cancellation and Refunds
   1. Users may cancel a booking in accordance with the cancellation policy of the selected Provider.
   2. Refunds for cancellations or unsatisfactory services are subject to the Provider’s refund policy.
6. Provider Responsibility
   1. Providers are responsible for fulfilling water delivery services in a timely and satisfactory manner.
   2. Providers must adhere to all relevant laws and regulations, including health and safety standards.
7. User Responsibility
   1. Users must provide accurate and complete information when booking a water delivery.
   2. Users agree to be available at the specified delivery location and time.
   3. Users must comply with all applicable laws and regulations related to water usage and handling.
8. Disclaimer of Liability
   1. Wooba does not guarantee the availability, quality, or accuracy of water delivery services provided by Providers.
   2. Wooba is not liable for any damages, losses, or disputes arising from interactions between Users and Providers.
9. Intellectual Property
   1. The content and materials on the Website, including logos, text, images, and software, are owned by Wooba and are protected by intellectual property laws. Users may not use, reproduce, or distribute these materials without permission.
10. Privacy
    1. Wooba collects and uses personal information in accordance with its Privacy Policy, which is available on the Website.
11. Termination
    1. Wooba may terminate or suspend a User’s access to the Website at its discretion, including for violations of these Terms.
12. Governing Law
    1. These Terms are governed by the laws of [Insert Jurisdiction], and any disputes shall be resolved in the courts of [Insert Jurisdiction].
13. Contact Information
    1. For questions or concerns about these Terms and Conditions, please contact us at [Insert Contact Information].

By using Wooba.com.au, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.